Student Success Advisor
Keypath Education is seeking a Student Success Advisor to join our team in Schaumburg. The Student Success Advisor role will be responsible for meeting and exceeding student retention objectives for specific Keypath Academic Partners. He or she will work directly with enrolled students to proactively provide coaching support and troubleshoot at-risk issues to help students achieve their educational goals. This includes providing high touch support and acting as the student’s main contact during their program of study surrounding matters that include registration and course selection. The Student Success Advisor will maintain a continuous focus on the student experience and student success from initial enrollment through graduation.
Responsibilities Include, But Are Not Limited To:
Things That Should Be in Your Background:
Technical skills: Preferred proficiency with Microsoft Office Suite including Outlook, Word, Excel, Power Point and/or any internal CRM system.
About Keypath Education:
Keypath Education is dedicated to creating global access to high-quality online education by partnering with the world’s best universities to launch and grow high-quality degree programs with its online program management (OPM) services. Through OPM partnerships, Keypath acts as an extension of the university’s team, keeping its brand and academic rigor intact while accelerating the growth and quality of the university program portfolio and providing an exceptional student experience through industry-leading technology. Services provided include market research, capital investment, program development, marketing, student recruitment, retention and course development. The company supports more than 20+ partners and 80+ online programs worldwide via its offices and teams in the United States, Canada, the U.K. and Australia. Learn more at keypathedu.com.
Why It Is So Great to Work at Keypath Education:
Keypath offers a high-energy culture that is team-focused, data driven, challenging and exciting. We work hard, but our offices filled with people who like working together. People understand what is expected of them and are empowered to make the right decisions that achieve results in an ethical way.
Note: The above statements outline describe nature and level of work performed by individuals assigned to this position and are not intended to be an exhaustive list of all responsibilities and skills required. All employees may be required to occasionally perform duties outside of their normal responsibilities as needed.
Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. Keypath’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.