Keypath Education is one of the fastest growing global education services companies transforming the higher education experience in Australia by partnering with universities to deliver innovative postgraduate courses online. Our mission is to change lives through education by offering the best online higher education courses to domestic and international students. It's an exciting time to join us.
We are looking for an Student Success Manager to join our team to coach and develop our Student Success Advisors to meet and exceed student retention objectives for our university partners. In this role you'll be managing a boutique contact centre team in a fast-paced, dynamic environment.
If you're an exceptional people leader with experience building and maintaining a high performing team, who is excited to be part of a growing and dynamic organisation, we'd love to hear from you!
This role will see you responsible for the continual engagement, leadership and creative drive for your team of Student Success Advisors. We are looking for a motivated and 'hands on' people leader; you will roll up your sleeves and be supported to:
Success in this role comes down to a few key elements:
Why join us?
Aside from the great perks of a funky office space and central CBD location, free breakfast and fruit, discounted health and fitness memberships, and investment in our people's own learning and development, it's our culture that really makes Keypath Education unique. We truly put our people first – our employees and our students. Our mantra is "Be Bold and Do Meaningful Work". We seek out unique challenges. We move fast by choice. We push ourselves to be lifelong learners, and demand the best from one another. It's what defines Keypath – and we wouldn't have it any other way.
Join us as we build meaningful connections and change lives through education.